This site is for Trade customers. Retail customers please see Puppets By Post.

Returns

Shortages and/or damaged goods must be reported to The Puppet Company Ltd® within 3 days of receipt of goods, otherwise we reserve the right to not authorize credit for any shortages or damaged goods subsequently reported.

If you have any issues with your order or our products, please contact our Head Offices with the details below:

UK, Europe and Rest of World:

Email: info@thepuppetcompany.com

Tel: +44 (0) 1462 446040

USA:

Email: customerserviceus@thepuppetcompany.com

Tel: 855-833-4300

Fax: 717-692-3422