GDPR UPDATE
In view of the new legislation in
place from the 25th May 2018 this statement should be read in
conjunction with our Privacy Policy.
What information does The Puppet Company collect about
me?
We collect basic information from
you when you create an account, such as name, address, email address and phone
number. When you purchase products or add services, we may collect additional
information like government identification. We also record information when you
contact us, including customer service requests and notes or details explaining
what you asked and how we responded. We also use cookies and similar
technologies on our websites and mobile applications to collect information about
interactions and usage. See the PrivacyPolicy for more details about the specific type of information
we may collect and your choices related to that data.
How does The Puppet Company use information about
me?
We use information about you to
deliver, improve, update and enhance the services we provide to you. For
example, we use information about you to create your account, deliver our
services (including websites and mobile applications), and detect and prevent
fraud and abuse. We would like to
assure you that we take every precaution necessary to protect the information
we hold. Other information we store is, your name, email address and the
company you work for, plus any notes from meetings or phone calls we may have
had.
Please refer to our Privacy Policy for more details.
Does The Puppet Company share my data with third
parties?
We may share your personal data
with affiliated companies within our corporate family, with third parties with whom
we have partnered to allow you to integrate their services into our own services,
and with trusted third party service providers as necessary for them to perform
services on our behalf. Examples of when we share data include processing
payments, communicating with you through surveys or email, and interest based
advertising, giving
your address to a courier so they can deliver your order, or providing a
service guarantee. We only
share the minimum information necessary, and third parties are prohibited from
using your information for any other purpose.
How can I update my personal information?
We provide you with the tools to
control your account information and guidance on how it is used. Simply access
your account or contact us to:
- View
and update your account information such as name, email address, phone
number and billing address.
- View
and update your contact preferences for receiving account and product
related messages and marketing communications.
Contact us
The
Right of Access (Article 15 of GDPR) gives citizens the right to get access to
their personal data and information about how these personal data are being
processed. If you have any questions,
concerns, or complaints about our Privacy Policy or the practices of our
Services, you may contact our offices by email at info@thepuppetcompany.com
As an alternative, you may
contact us by either of the following means:
By Mail: The
Puppet Company Limited, 2 Cam Centre, Wilbury Way, Hitchin, Hertfordshire SG4
0TW
By Phone: 01462
446040
We will respond to all requests,
inquiries or concerns within forty (40) days.